At Nationwide Remarketing (dba NonTotalLoss), we recognize the
importance of your privacy and are strongly committed to protecting
the privacy of the users of our website, www.NonTotalLoss.com (the
"Website") and our services ("Services"). This privacy policy
("Policy") describes the types of information we may collect from you
or that you may provide to us when you visit our Website or use our
Services or authorize a third party to provide to us in relation to
the Services. It also describes our practices for collecting, using,
maintaining, protecting, and disclosing that information. Please read
this Policy carefully to understand our policies and practices
regarding your information and how we will treat it. By using the
Website and/or Services, you agree to the terms and conditions of this
Policy and to become legally bound by this Policy without any
modification or reservation whatsoever. If you do not agree with any
of this Policy or do not wish to be bound by the Policy, your only
option is to not use or access this Website and/or Services. This
Policy may change from time to time. We reserve the right, at our
discretion to change, modify, add or remove portions of this Policy at
any time. Your continued use of the Website and/or Services after we
make changes is deemed to be acceptance of those changes, so please
check this Policy periodically for updates. We may offer you the
ability to connect with the Website using a mobile device via a mobile
optimized website. The provisions of this Policy apply to all such
mobile access and use of mobile devices. This Policy will be
referenced by all such mobile applications or mobile optimized
websites. Collection of Information We collect several types of
information from and about users of the Website and/or Services,
including information: 1. By which you may be personally identified,
such as your name, physical address including ZIP code, email address,
telephone number, payment information, photographs, or any other
information the Website and/or Services collects that is defined by
applicable law as personally identifiable information, personal
information, personal data or similar terms (collectively, "Personal
Information"); 2. That is about you but individually does not identify
you, such as your IP address, metadata or physical location; and/or 3.
About your internet connection, the equipment you use to access the
Website and/or Services and usage details; We collect this
information: 1. Directly from you when you provide it to us either
through filling in forms on the Website, email communications with our
representatives, speaking with our representatives over the telephone,
interacting with our representatives through the Website, submitting
vehicle information or photographs, or by using our Services. We may
also ask you for information when you report a problem with the
Website and/or Services; 2. Directly from you when you speak with our
customer service representative including when you provide Personal
Information for verification purposes, from using the Services, and
from call recordings; 3. Automatically as you navigate through the
Website. Information collected automatically may include usage
details, IP addresses, geolocation, device identification information,
and other information collected through cookies, web beacons, and
other tracking technologies; 4. From other third parties, for example,
our service providers or business partners. Information About Our
Users We collect certain information from and about our visitors and
users in any of the following ways: Information provided by you or on
your behalf 1. when you provide information to get or accept an Offer;
2. when you register to receive communications from Nationwide
Remarketing and/or other affiliated third parties; 3. when you provide
Personal Information to us through feedback, surveys, or other methods
on or through the Website and/or Services; 4. when reporting a problem
about the Website and/or Services; 5. records and copies of your
correspondence (including Personal Information); 6. your responses to
representative questions; 7. details of transactions you carry out
through the Website and of the fulfillment of the Services selected;
and/or 8. based upon your search queries on the Website. Phone Log
Information When you call a phone number, you disclose certain
information about yourself, such as your phone number, call time and
call duration. Like many other services, we record this basic
information. Server Log Information When you visit a Website, you
disclose certain information about yourself, such as your Internet
Protocol (IP) address, browser type, the time of your visit, and the
referring location (e.g., the website page that offered a link to the
Website). Other information disclosed includes clickstream data, which
includes a record of the clicked selections you make while visiting
the Website. Like many other sites, we record this basic information.
Location Data We may collect location data that you provide us (such
as a street address), or geolocation data as you use the Services or
access of the Website, subject to the settings on your device or web
browser. Web Technologies We may use technology like "web beacons" and
"cookies" to recognize you and your access privileges on the Website,
as well as to trace usage. A cookie is a small file that is stored on
your device. A web beacon is a small electronic file that is embedded
in a web page or email, which allows checking that a user has accessed
the content or visited a website. Each time you return to the Website,
we are able to identify you as a previous or registered user. We may
use web beacons and cookies to enable us to measure Website traffic,
including the number of repeat versus new visitors, the time users
spend on the site and their navigation behavior on the site.
Collecting this information allows us to make changes that improve the
Website and customize your experience. We may also use web beacons and
cookies to provide you with tailored marketing materials on the
Website, and targeted advertisements outside of the Website. Certain
features of the Website may use specific web scripting and Etags to
seamlessly add information or content to the Website as you interact
with it. The Website may also utilize locally stored objects such as
Flash cookies to collect and store information about your preferences
and navigation to, from, and on the Website. Please be aware that
Flash cookies are not managed by the same browser settings as are used
for browser cookies. Use of Information We use information collected
about our users in any of the following ways to: 1. present the
Website to you and allow you to use the Services including providing
you with information or services you request from us; 2. process or
complete transactions; 3. help administer and protect the security of
the Website and/or Services; 4. develop, improve or enhance features
of our Website and/or Services; 5. contact you by email, phone, text
message or other means regarding the Services; 6. improve customer
service and user experience; 7. display and/or use aggregate
information for advertising and marketing purposes; 8. track online
behavior for behavioral advertising and other marketing purposes
including compiling anonymous statistical information and analysis; 9.
administer a contest, promotion, survey or other feature of the
Website and/or Services; 10. notify you about changes to our Website
and/or Services; 11. in any other way we may describe when you provide
the information; 12. for any other purpose with your consent. Access
to the Information We may disclose Personal Information about our
users in any of the following ways to: 1. contractors, service
providers, business partners and other third parties we use to support
our business and make the Website and/or Services available; 2. a
buyer or other successor in the event of a merger, divestiture,
restructuring, reorganization, dissolution, or other sale or transfer
of some or all of Nationwide Remarketing ’s assets, whether as a going
concern or as part of bankruptcy, liquidation, or similar proceeding,
in which Personal Information held by Nationwide Remarketing about our
Website and/or Service users is among the assets transferred; 3.
fulfill the purpose for which you provide it; 4. enforce or apply our
Terms and Conditions or buying/selling policies, and other agreements,
including for billing and collection purposes; 5. comply with
applicable laws, respond to government inquiries, or to protect the
rights or property of Nationwide Remarketing or its users. Security
Your security is our primary concern. We implement a variety of
security measures in an effort to maintain the safety of your Personal
Information. You are responsible for all information, data, or other
materials entered into, and any and all activities that occur under or
in connection with, your account. You are responsible for maintaining
account confidentiality and security for your account by controlling
proper account access and protecting your account credentials. While
we strive to protect your Personal Information, we cannot guarantee or
warrant the security of any information you transmit to us, or to or
from our online products or services. You transmit all such
information at your own risk. We are not responsible for circumvention
of any privacy settings or security measures contained on the Website
and/or Services. Links to Third Party Websites Our Website may contain
links to third party websites. These links are provided only for your
convenience, and you are free to use them, but you do so at your own
risk. We do not control these third parties’ or their websites. The
third parties who operate such websites may use tracking technologies.
Please read the privacy policies of these third-party websites
carefully before browsing or providing any information on such
websites. We are not responsible for your activities or any collection
or tracking of your information on such sites. Compliance with
Children Online Privacy Protection Act (COPPA) Our Website and/or
Services are not intended for children under thirteen (13) years of
age. No one under age thirteen (13) may provide any information to or
on the Website and/or to our Services. We do not knowingly collect
Personal Information from children under thirteen (13). If you are
under thirteen (13), do not use or provide any information on this
Website or on or through any of its features or register on the
Website, use any of the features of this Website, or provide any
information about yourself to us, including your name, address,
telephone number, email address, or any screen name or username you
may use. If we learn we have collected or received Personal
Information from a child under thirteen (13) years of age without
verification of parental consent, we will delete that information. If
you believe we might have any information from or about a child under
the age of thirteen (13), please contact us at
support@nationwideremarketing.com. Opting Out From Email
Communications After you register or use our Services, we may
periodically send you newsletters and other emails featuring special
offers, promotions, and other benefits. If you no longer wish to
receive these communications, please let us know by clicking on the
"unsubscribe" link in our emails. Our email database is continually
updated. However, you may continue to receive email communications
from us for no more than ten business days from the time we receive
your unsubscribe request. Please note that we can only control our own
mailing list and policies. Third party advertisers that maintain their
own mailing lists may send communications that advertise our products
or services; and you may need to contact those parties directly to
stop receiving their email communications. Certain administrative
communications, including emails and telephone calls, are necessary to
deliver our services. If you agree to use our Services, you agree to
receive these administrative communications. For further clarification
of these administrative communications, please contact us at
support@nationwideremarketing.com. California Disclosures We may track
our users’ activities over time and across third party websites to
provide targeted advertising. However, we do not respond to Do Not
Track ("DNT") signals at this time. In addition, some third-party
sites also keep track of your browsing activities when they serve you
content, which enables them to tailor what they present to you. Please
review the privacy policies posted to all third-party websites to
confirm if such websites respond to browser DNT settings. Shine the
Light Law A business subject to California Civil Code section 1798.83
is required to disclose to its California users, upon request, the
identity of any third parties to whom the business has disclosed
Personal Information within the previous calendar year, along with the
type of Personal Information disclosed, for the third parties’ direct
marketing purposes. Please note that under California law, businesses
are only required to respond to a customer request once during any
calendar year. Under Section 1798.83, we currently do not share any
Personal Information with third parties for their direct marketing
purposes. California Consumer Privacy Act (CCPA) Effective January 1,
2020, the California Consumer Privacy Act of 2018 (the "CCPA") affords
California residents certain rights with respect to their Personal
Information: 1. Right to Access: To request twice within a 12-month
period that we, upon verification, disclose the categories and
specific pieces of their Personal Information we collected within the
preceding 12 months, the categories of sources from which it was
collected, the business purpose for collecting the information, the
categories of third parties with whom it was shared, and the
categories of Personal Information shared with each of those
categories of third parties. 2. Right to Data Portability: That the
Personal Information is provided in a readily usable format which can
be transmitted to another service provider with minimal hindrance. 3.
Right to Deletion: To request that, upon verification, their Personal
Information be deleted from our internal records and that any of our
service providers be directed to do the same, unless an exception
authorized under CCPA applies. 4. Right to Opt Out: California
consumers may request to opt out of the "sale" of personal information
to third parties. 5. Right to Equal Service and Price: That consumers
who exercise these rights are not discriminated against as a result.
We have collected the following categories of Personal Information for
a business purpose in the preceding 12 months: 1. Identifiers; 2.
Personal Information as Defined by California Customer Records
Statute; 3. Commercial Information; 4. Internet or Other Electronic
Network Activity Information; 5. Geolocation Data; 6. Professional or
Employment-Related Information; 7. Inferences Drawn from the Preceding
Personal Information; 8. Sensitive Personal Information. We have
disclosed the following categories of Personal Information for a
business purpose to business partners and service providers in the
preceding 12 months: 1. Identifiers; 2. Personal Information as
Defined by California Customer Records Statute; 3. Commercial
Information; 4. Geolocation Data; 5. Internet or Other Electronic
Network Activity Information; 6. Professional or Employment-Related
Information; 7. Inferences Drawn from the Preceding Personal
Information; 8. Sensitive Personal Information. California Privacy
Requests If you are a California resident and would like to submit a
request to exercise your rights, you may contact us at: Nationwide
Remarketing 150 Capital Drive Golden, CO 80401 Phone: (888) 221-0249
Email: support@nationwideremarketing.com. You may designate a
qualified authorized agent to submit a request on your behalf. If you
use an authorized agent to submit your CCPA request, we may require
proof of the written authorization you have given. We also may require
you to confirm your identity and your residency in order to obtain the
information, and you are only entitled to make this request twice in a
12-month period. For emails, please include "California Privacy
Rights" as the subject line. You must include your full name, email
address, and attest to the fact that you are a California resident. We
will acknowledge your request within 10 days and respond to your
request within 45 days or let you know if we need additional time. If
you make this request by telephone, we may also ask you to provide the
request in writing so that we may verify your identity. If we are
unable to honor your request for any reason, we will notify you of the
reason within the request time period. General Data Retention and
Privacy Requests Unless you specifically ask us to delete your
personal information, we retain your personal information as long as
it is necessary to comply with our data retention requirements and
provide you with our services. Even if you submit a deletion request,
we may be required to maintain your personal information for as long
as necessary to: 1. comply with our legal or regulatory compliance
needs (e.g., maintaining records of transactions you have made with
us); 2. to exercise, establish or defend legal claims; and/or to
protect against fraudulent or abusive activity on our service. You may
also request a copy of your personal information that we have on file.
To make a request to delete or receive a copy of your personal
information from Nationwide Remarketing , you may email us at
support@nationwideremarketing.com. SMS Communication Privacy Policy At
Nationwide Remarketing, we are committed to protecting your privacy
and ensuring the security of your personal information. This section
outlines how we use SMS (text message) communications in relation to
our services. 1. Consent to SMS Communications By providing your
mobile phone number and checking the opt in box to receive SMS
messages, you consent to receive SMS messages from us. These messages
are necessary to: • Schedule an appointment for your vehicle sale. •
Provide updates regarding your transaction. • Request additional
information, if needed. • Confirm the completion of the transaction.
You may opt out of receiving SMS communications at any time by
replying STOP to any message you receive from us. Standard message and
data rates may apply. Message frequency may vary depending on the
length of the transaction. 2. Information We Collect and Use We
collect your mobile phone number as part of the information provided
in the web form. This information is used exclusively for the purposes
of facilitating the vehicle sale process and related communications.
We do not sell, rent, or share your phone number with third parties
for marketing purposes. 3. Data Security We take appropriate technical
and organizational measures to protect the information collected from
unauthorized access, use, or disclosure. All SMS communications are
managed through secure systems to ensure your data is protected. 4.
Third-Party Services We may use trusted third-party service providers
to manage and deliver SMS communications. These providers are required
to comply with strict data protection and privacy standards. 5. Your
Rights You have the right to: • Access and review the information we
have collected. • Request that we delete your phone number and cease
SMS communications. For inquiries or to exercise your rights, please
contact us at support@nationwideremarketing.com. 6. Changes to This
Policy We may update this SMS Communication Privacy Policy from time
to time. Any changes will be posted on this page with an updated
revision date. Data Sharing Clause All the above categories exclude
text messaging originator opt-in data and consent; this information
will not be shared with any third parties. We will not share your
opt-in to an SMS campaign with any third party for purposes unrelated
to providing you with the services of that campaign. We may share your
Personal Data, including your SMS opt-in or consent status, with third
parties that help us provide our messaging services, including but not
limited to platform providers, phone companies, and any other vendors
who assist us in the delivery of text messages. Privacy Contact
Questions regarding this Policy should be directed to Nationwide
Remarketing by emailing support@nationwideremarketing.com.